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Medicare Education Week

Confused about Medicare? You are not alone.

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National Medicare Education Week 2013

Review highlights from UnitedHealthcare's 2013 National Medicare Education Week campaign.

In fact, you've got lots of company. According to the Medicare Made Clear Index, a 2013 survey of 1,000 older adults, 1 in 5 Medicare beneficiaries described Medicare as confusing, and most could not correctly identify what Medicare Parts A, B, C and D cover.

That's one of the main reasons UnitedHealthcare created National Medicare Education Week. We're committed to making Medicare easier to understand for the more than 51 million people who are currently enrolled as well as those who will be enrolling in the years ahead. And there are a lot of them out there.

Every day, about 10,000 baby boomers turn 65 and become eligible for Medicare.1 That's one every eight seconds. As the Medicare population grows, the number of people in need of clear, easy-to-understand information about the program grows as well. National Medicare Education Week is one way we're helping to meet this need.

1 U.S. Census Bureau

Use these tools to help guide and support your Medicare education experience.

Medicare Education Checklist

Learning about Medicare shouldn't be limited to just one week of the year. Taking the time to review your coverage options and stay informed about Medicare may help you feel better prepared to enroll in Medicare for the first time or make confident health care decisions during Medicare Open Enrollment (Oct. 15-Dec. 7). Use this checklist to help you learn more about Medicare.

Start with the Basics: Mastering the basics of the Medicare program may help you feel prepared to find the coverage that's right for you. Check out the Learn about Medicare page, watch the Medicare Overview video or get familiar with some terms in the Glossary.
Ask the Right Questions: Medicare isn't one-size-fits-all. You have lots of options as you're deciding which coverage is right for you. But those options can sometimes feel overwhelming. Make it easier by asking yourself some key questions that will help you determine your needs .
Prepare: Be ready to make decisions about your coverage options during Medicare Open Enrollment (Oct. 15-Dec. 7). Visit the Coverage Examples page to see how four Medicare beneficiaries chose their plans. Or watch the videos about Medicare Parts A, B, C and D as well as Medicare supplement insurance.
Go Straight to the Source: You can call Medicare 24 hours a day, 7 days a week, at
1-800-MEDICARE (1-800-633-4227; TTY 1-877-486-2048) to speak with a representative who can answer your questions. Be sure to ask for a copy of the Medicare and You handbook. You can also go to
Read a Medicare Guide: You can download a Medicare Made Clear guide.
Get Help in Your Community: Visit your local State Health Insurance Assistance Program (SHIP) office to speak with a representative who can offer one-on-one support, answer your questions and help you understand your health care choices.
Be a Resource: UnitedHealthcare, along with its National Medicare Education Week supporters – AARP, Ameriprise Financial, the Caregiver Action Network (CAN), the National Association of Area Agencies on Aging (n4a), Target, Walgreens, Walmart and Sam's Club – encourage you to think about friends and loved ones who are enrolled in Medicare. You could have an important role to play in helping parents, grandparents, friends or neighbors with their health care coverage decisions.


Check out these resources that can help guide you through your Medicare learning experience.

  1. Explore the tools on this web site, such as videos and quizzes.
  2. If you have a question about your current Medicare coverage, call the number on the back of your member ID card.
  3. Call 1-800-MEDICARE (1-800-633-4227; TTY 1-877-486-2048), 24 hours a day, 7 days a week, to speak with a representative.
  4. Visit your local State Health Insurance Assistance Program (SHIP) office and speak with a counselor who can answer your questions and help you understand your health care choices.
  5. Visit your local Social Security office for help with questions about Medicare eligibility and enrollment or about Social Security retirement and disability benefits. Or call 1-800-772-1213, TTY 1-800-325-0778, between 7 a.m. and 7 p.m., Monday through Friday.
  6. If you're a caregiver for a Medicare beneficiary, check out helpful information from the Caregiver Action Network. CAN educates, supports, empowers and speaks up for the more than 65 million Americans who care for loved ones with a chronic illness, a disability or the frailties of old age.
  7. Connect with your local Administration on Aging for help in finding local, state and community-based organizations that serve older adults and their caregivers. Call 1-800-677-1116, TTY 711, between 9 a.m. and 8 p.m. EST, Monday through Friday. Or go to
  8. AARP® provides information about Medicare and other programs for seniors. Visit to find educational materials and to order publications.
  9. Health care expenses are likely to increase during retirement, so planning ahead and being well-informed about health care options is important for a confident financial future. During National Medicare Education Week, Ameriprise Financial encourages all older adults to learn more about Medicare so they can find the coverage that will help them enjoy a confident retirement. To learn more about Ameriprise Financial, visit